Ron Tiffen
| Dispute Adviser

Mediation work allows me to facilitate leaders to offer their best to their organisation, to recognise and deal with the pressures and ambiguities of their role and to arrive home to be emotionally available to those at home.  For me, success comes through establishing agreements that work for people and organisations who are stuck in finding the keys to working together.

I mediate

• Workplace disputes, concerns and complaints
• Disability, aged care and health sectors issues with Service provider and clients
• Family disputes
• Group-dynamic matters
• Human rights and advocacy issues
• Mental health services
• Community group disputes

Organisations I have gained direct experience through management and consulting work include: managing programs in the Office of the Public Advocate (Victoria), the office of the Disability Services Commissioner and the Mental Health Complaints Commissioner. In addition, I have been responsible for designing, reviewing and the evaluating complaint assessment resolution processes in statutory bodies in Victoria.  

As well as mediating, I have provided negotiation coaching and training.

Maureen Cleary
| Dispute Adviser

I undertake consulting in mediation, coaching, Employee Assistance Program work and working with major organisational change projects. My work is enabled through establishing a deep understanding of the individual’s experience, the presenting challenges and the strategies that will work best for the person, the organisation and stakeholders. 

My clients accept the insight and feedback I offer as they view me as an ally. I view the coaching and mentoring, and, through the mediation process, as a way to facilitate outcomes for clients that will work.

I mediate in the following areas

• Workplace disputes
• Elder mediation
• Aged care services
• Family disputes
• Organisation and stakeholder mediation

Naomi Burstyner
| Mediator

“I’m inspired by the mediation process, which empowers parties to harness their own experience and wisdom to help them find their own solutions and best outcomes. I am passionate about using this process to create the space for parties to communicate effectively, safely and productively with each other to resolve issues for best results.”

Naomi is a Nationally Accredited Mediator and Family Dispute Resolution Practitioner. She mediates relationship-based disputes, including those involving families, workplaces, small businesses and aged care/carer and families, as well as school concerns.

She has extensive consulting experience, as well as teaching negotiation skills in academic, corporate, legal and government settings. Naomi has worked with international engineering consultancies, professional services and law firms, major media groups, as well as industry bodies in the accounting and construction industries. 

Naomi holds a Bachelor of Arts and Bachelor of Laws from Monash University, a Postgraduate Diploma in Legal Practice Skills and Ethics from Monash University and a Masters of Laws from Melbourne University, as well as a Graduate Diploma in Family Dispute Resolution from Relationships Australia.